Billing and Account Management

Western’s Customer Service team is available Monday through Friday, between the hours of 8:00 a.m. and 5:00 p.m. 

You may contact Customer Service directly at 951.571.7104 or via email to

To check your account balance and bill due date over the phone, use Western's pay-by-phone system by calling 951.571.7104 and choose Option 1.