Backflow testing process
Western Water has contracted Backflow Solutions, Inc., or BSI Online, to assist with sending notifications, assisting with customer service inquiries, managing required data on behalf of Western Water, and helping with state-required cross-connection/backflow tracking regulations.
BSI Online will serve as the primary point of contact for the program and can be contacted below:
BSI Online tester support
Western Water customer support
BSI Online Tester Instructions
Backflow Sample Notice
