As a public government agency, Western is dedicated to efficiently delivering safe, reliable water and wastewater (sewer) services.
Special Districts are formed and governed by a publicly elected Board of Directors to establish or enhance essential services in their communities. Western is a Special District providing water and, in some cases, wastewater (sewer) services to nearly 1 million people who live, work and play across a 527-square mile service area in western Riverside County.
We're here for you
Providing you with an exceptional customer experience is one of our top priorities, and we do that by pairing the consistent delivery of safe, reliable drinking water with outstanding customer service.
Our customers are essential partners in ensuring long-term water security for our region. Through transparency and open governance, we work together on important issues like water use efficiency and increasing local water supplies.
The value of Western water
Since our region does not have many natural local sources of water, most of your water has traveled through hundreds of miles of open aqueducts and pipelines from the Sierra Nevada mountain snowpack in northern California to your home. This is a long, energy-intensive and expensive trip.
Western continues to make investments in infrastructure and local partnerships to increase local water supplies and decrease our reliance on more costly imported water. We are working 24/7/365 to make sure you receive the highest quality water, on-demand when you need it.
You might have come from far away or just around the corner, but we know that you’ve recently moved. You have a new home and a new landscape with an unfamiliar irrigation system. Western is your water provider and we are here to help you understand the programs we provide so you can use water as efficiently as possible in your new home. We want you to feel in control of your water bill.
Review our New Customer Welcome Packet by choosing your service area below.