Western Water is asking customers affected by the shutdown to conserve water.
Due to limited water supplies during the shutdown, Western Water is requesting that customers impacted by the shutdown conserve water, especially outdoors, throughout the week.
Who should conserve water from during this time?
- Western Water’s retail water customers in the Riverside retail service area.
- HOAs, park/median irrigation customers, and construction potable users.
What to do
- Complete any necessary irrigation before January 30 and turn off outdoor watering during the shutdown.
- Limit nonessential water use (e.g., car washing, filling pools).
- Continue using water indoors as needed.
Additional restrictions for High-Use Customers
Western Water will temporarily pause irrigation-only service and restrict potable water use for outside construction from January 30 to February 3, 2026.
This applies to:
- HOAs
- Parks and medians
- Construction potable accounts
Water-saving resources and tips
Western Water is committed to delivering value to our customers through water-saving programs, rebates, partnerships, and tools designed to help reduce water waste. Learn more.
Questions? Contact Western Water’s Customer Service team at 951.571.7104 or email us for additional assistance.