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Murrieta Water System Cleaning
Western Water will perform pipeline cleaning in the city of Murrieta from Monday, June 16, through Thursday, June 26, between 8 a.m. and 4 p.m. Water will remain safe to drink, and no disruptions to your water services are anticipated.
This routine maintenance helps extend the life of our pipelines and improve water quality.. Unlike traditional flushing methods that release water from fire hydrants into the streets and storm drains, Western Water uses an innovative process referred to as No Des (Neutral Output Discharge Elimination System) that keeps water contained within the system, resulting in zero water loss.
You may notice Western Water trucks parked on streets and crews working in your neighborhood. We will work efficiently and safely to complete this process quickly.
For more information on the cleaning process, review our list of Frequently Asked Questions below or contact our Customer Service team at 951.571.5104.
- How will I be affected?
- When will Pipeline cleaning take place on my street?
- What is Pipeline cleaning?
- Why does Western Water need to clean its water distribution system?
- How does Western Water clean its water distribution system?
- What should I do if my water is discolored after Western Water has cleaned the pipelines?
- Why can’t Western Water clean the water mains at night?
Pipeline cleaning will generally occur between 7 a.m. and 5 p.m. for most neighborhoods. No impacts to your water services are anticipated during the flushing process, and water will remain safe to drink. If Western Water staff or contractors need to block part of the street, “no parking” signs will be placed at least 72 hours before we begin working in your neighborhood.
We are unable to provide a cleaning schedule as work duration and cleaning location will fluctuate based on several factors, including how fast crews are able to complete work each day. If you have additional questions, please contact our Customer Service team at 951.571.7104.
Over time, natural sediments such as iron and manganese can accumulate in the large water pipes (also called mains) located beneath the streets. While these sediments are completely safe, they may affect water taste, color and odor. Pipeline cleaning is the process of cleaning the interior of the large water pipes and removing any accumulated sediment by sending a rapid flow of water through them. This rapid flow disrupts any sediment that may accumulate in the mains over time, allowing us to filter and remove it.
Western Water is committed to providing customers with safe, reliable water. We take pride in consistently delivering water that meets and exceeds federal and state water quality standards. We test your water more than 34,000 times per year* and perform pipeline cleaning to ensure our water maintains its highest quality in the long term.
*Western Water conducts more than 34,000 tests across its entire system, serving both the Riverside and Murrieta areas.
Western Water will be using the NO-DES (Neutral Output Discharge Elimination System) flushing and filtration system, a new water-efficient technology process to clean pipelines. While traditional cleaning methods “flush out” sediments by releasing water from fire hydrants into the streets and storm drains, the NO-DES technology flushes system pipelines while keeping water contained within the system, without losing a single drop!
The system works by linking two hydrants with a pump, an oversized fire hose, and a filtration system mounted on top of a flatbed truck. The water is then circulated at high speeds in a loop between the two hydrants. The water is filtered through bag filters before being pumped back into Western Water's system.
Western Water's top priority is consistently delivering customers safe, reliable drinking water, and we will make every effort to expedite this work. After the work is complete, run a cold tap consistently, such as a bathtub or shower faucet, for up to 15 minutes, to clear out internal plumbing.
If you continue to experience any quality issues or concerns, contact Western’s Customer Service team at 951.571.7104.
To keep crews as safe as possible, work must be performed during the daylight hours. Daylight work also provides better visibility to see when all the sediment has been flushed out and the water is running clear.